Tyler was the manager at the Quincy location last year or so and left but in had a free oil change he compensated me for the oil filter not being tight enough and it leaked after my trip. Tried to use this but the current manager would not honor it so I located Tyler and drove to his store in Parker. They took care of me no questions asked and I added a coolant flush! Great customer service with the two young ladies up front! Highly recommend them for your car needs