How did you first hear of our auto repair shop?
How many times have you used our auto repair services in the past year?
What factors influenced your decision to choose our auto repair shop over others in the area?
Did you use any online resources to research our auto repair shop before visiting? If so, which one(s)?
what information do you look for when researching auto repair shops?
How satisfied were you with the communication process and transparency?
How likely are you to recommend our auto repair shop to others?
How would you rate the pricing of our auto repair services compared to other shops in the area?
Which communication channels do you prefer for receiving updates and promotions from our auto repair shop?
How frequently would you like to receive messages from our auto repair shop?
If our repair shop considered implementing a loyalty program, what type program would you be most interested in?