I’ve been very happy with location and franchise, the people that work here are very professional, personable and kind. Normally when I get my car worked on in other chains, I’m treated as a number and often times my car isn’t treated well. I used to go to brakes plus, and after they put the wrong oil in my car and used a slur on the phone to describe my car situation, I knew I could do better. Service street off Lioness is really great. They also haven’t tried to take advantage of me or pressure me into unnecessary repairs. Once, I brought my brakes in for squealing, sure that I would need knee brake pads. The front desk guy who I usually speak to, ensured me they’d check it out. Turns out I had a lot of tire shine on my brakes, but they worked fine. Most other places would talk me I to new brakes, but they were honest and straightforward and that is why I return!! Thank you guys!!