I went in for a simple oil change. They installed the wrong oil filter and cross threaded it on. A few wks later the incorrect filter blew out and all the oil sprayed all over the engine and the underside the car. I was driving when the engine oil light came on, and had to pull over and call a tow truck. Towed it to another shop to diagnose. Still am waiting for reimbursement for the tow truck and diagnostics, even though they admit to the error.
Thanks for taking the time to let us know of this. The regional manager will be in contact within 24-48 hours to help resolve this.
- Service Street Tire & Auto Repair - Parker