We came in for a simple oil change and discovered much distrust was created here today, when as a result of the 23-point inspection system, I was told that the brake pads needed to be replaced because they were down to 25%. 1. Even 25% would not be unsafe. 2. When I asked the cost of remedy, I was quoted the price of $900 to replace pads and rotors. With 25% remaining on the pads, the rotors would not be damaged or need replacing. 3. The brake pads had been replaced only 2,000 miles earlier. You claim that your technicians are highly trained. Yes they are as dishonest servicemen.
We are sorry to hear you feel our shop cannot be trusted. The regional manager will be in contact with you in 24-48 hours to help resolve these issues.
- Service Street Tire & Auto Repair - Colorado Springs