Not too happy. Very condescending and slightly arrogant behavior. At least that’s my experience. Follow Up: Regional manager called me and we talked about the current events. He apologized and stated he would be speaking to the staff involved. He also assured me he would be taking something off the price. Today, I had my husband call and the mechanic knew nothing about what the regional manager discussed with me. I just want to be done with this whole situation.
We are sorry to hear of your recent exeperience with our shop location. This is not reflective of our operational standards. The regional manager will be in contact with you in 24-48 hours to help resolve your concerns.
- Service Street Tire & Auto Repair - Aurora - Quincy