Careless and irresponsible...avoid this establishment! My sister dropped off her vehicle with a 'no start' issue recently. Instead of diagnosing the problem and finding the cause they automatically replaced her starter motor (which wasn't the problem) for nearly 700.00. The problem recurred and they took it back in to their shop and held it for 2 days. They released the vehicle to my sister with a "check engine" light ON, which wasn't on previously! With quality control like this it's hard to believe that these people are still in business.
It seems we have failed to serve you the way you deserve. That is unacceptable. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.
- Service Street Tire & Auto Repair - Thornton