At first I was feeling a little nervous because it seems like every mechanic is a scammer these days. My Toyota is 15 years old and was still rocking the original brake rotors, calipers, discs as well as having ancient brake pads and brake fluid. Sam told us only the front brake pads would need replacing and that it would be $600. Couple hours later, he told us the back brake pads as well as all the rotors, fluid and calipers needed a change too and that it would come to $1200 total. This made me wary because it felt like they were kinda pulling us around just for profit, like every other mechanic I've worked with. HOWEVER! Upon picking the car up Sam came out with my old calipers and brake pads and showed me why they needed replacing (cause they were worn down to the bone and just overall busted). He also did the labor on the back brakes for free since he did not catch the issue the first time. Plus, they gave us a 5 year warranty on all work done. They also tested it after the service to make sure all the work was sound. And, one of the most remarkable things of all, got the work done all in one day and let me pick it up about half an hour after closing. Truly exceptional service. Now the brakes look great and it rides like a dream again.
Thank you so much for sharing the details of your experience with us! We are happy to hear we were able to help with everything you needed!
- Service Street Tire & Auto Repair - Highlands Ranch