5

I got the oil change package for high mileage. they didnt try to upsell me on anything. I was in and out under 30 minutes. the staff is friendly and fast.

2

**DISHONEST MECHANICS AT THIS SHOP** Service Street did well by scanning the check engine light code and provided the oil change as well. However, the lady told me that I would need to replace my front and back brake pads and rotors and brake fluid flush for $1,345. I felt this price was too much especially if they were going to be using Duralast products from Autozone. I went to Brakes Plus to get a second opinion and JR confirmed that I would need to replace the front rotors since it was grooved, however the front brake pads still had plenty pads left and were like new. The rear brake pads did have to be replaced since there was an inch left but the rear rotors only needed to be machined. The total job was $457 at brakes plus. My overall first impression of Service Street is poor since they told me a half truth on the brake service and the lady tried to tell me they charge a lot since they provide quality parts when they don't.

From what we can see your experience was not reflective of our brand. We are really sorry for that. This is not reflective of our operational standards. We are beyond sorry we did not communicate clearly. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future.

- Service Street Tire & Auto Repair - Colorado Springs
5

The group of people here are awesome. Super knowledgeable and helpful. Willing to work with you to get to job done!

Thank you so much for your kind words!

- Service Street Tire & Auto Repair - Colorado Springs
5

Excellent customer service!!! Best in Colorado!! Never too busy to be friendly and helpful! Deanna Barber is AMAZING!

5

Dropped my car off on a Saturday and although busy they did an amazing job having my car ready quickly. They provided great service.

We are so glad we were able to help!

- Service Street Tire & Auto Repair - Aurora - Quincy
5

Great service..no upsales

5

Rarely have I found an auto shop with this level of customer service and honesty. The staff treats everyone with the upmost respect. Deanna Barber is an absolute joy to work with.

5

The guys here are great! Clearly honest, hard working, genuine human beings who want to do the job right. Finally found “The Place” to get my car worked on!

5

Quick service and great customer service. Always put the customer first.

5

At first I was feeling a little nervous because it seems like every mechanic is a scammer these days. My Toyota is 15 years old and was still rocking the original brake rotors, calipers, discs as well as having ancient brake pads and brake fluid. Sam told us only the front brake pads would need replacing and that it would be $600. Couple hours later, he told us the back brake pads as well as all the rotors, fluid and calipers needed a change too and that it would come to $1200 total. This made me wary because it felt like they were kinda pulling us around just for profit, like every other mechanic I've worked with. HOWEVER! Upon picking the car up Sam came out with my old calipers and brake pads and showed me why they needed replacing (cause they were worn down to the bone and just overall busted). He also did the labor on the back brakes for free since he did not catch the issue the first time. Plus, they gave us a 5 year warranty on all work done. They also tested it after the service to make sure all the work was sound. And, one of the most remarkable things of all, got the work done all in one day and let me pick it up about half an hour after closing. Truly exceptional service. Now the brakes look great and it rides like a dream again.

Thank you so much for sharing the details of your experience with us! We are happy to hear we were able to help with everything you needed!

- Service Street Tire & Auto Repair - Highlands Ranch
Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.