Amazing customer service. My first experience was a check engine light. The technicians are personable and engaged. They checked for free, i was missing my gas cap. Told me to get one, fill up and come back to reset the light and that if the light came back on after that, means it’s somethjng else. Honest. Could of easily obtained a gas cap gave some outrageous price and reset the light. The only reason I came back a second time. Second experience my suv engine blew. Even though they did the diagnostic to see why ($139) once they realized it was the lack of oil causing the engine to freeze they only charged me $30. They allowed me to leave my suv with them for days while I got my life together and got my other vehicle out of storage and attended to my working mom duties until I could get there to pay them and tow my vehicle home on a Saturday. They are always very professional and caring. Johnathon has great customer service. Adrien, the regional manager (I think) or manager over several locations, who essentially and substantially reduced the diognastic price was a pleasure to work with. There was another gentleman who was lovely to talk with about my car troubles as well. Tall blonde. Just overall the staff is great and I will absolutely continue my services with them with my next vehicle’s problems. Amazing job you guys! Hard to come but a mechanic shop with Integrity and honesty.
WOW! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We really appreciate that you took the time to share details about your recent visit to our location. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.
- Service Street Tire & Auto Repair - Colorado Springs