Went in for an oil change. Was called into the service bay by the manager to tell me of a 'significant' leak -- to make any appearance of a leak more significant, saw they had loosened the oil filter and drain plug to allow oil to be streaming off the bottom of the engine. This was a sad and underhanded attempt add emphasis and urgency to a non-issue. I normally have my vehicle serviced by the full auto shop at my work and am fully aware that there is no leak on my vehicle. If they really wanted something to quote work for they could have opted for my worn brakes, dilapidated shocks/struts, the odd syncromesh gear issue shifting into 3rd, the reverse lights that simply don't work or most apparent, the check engine light that is on for a cat issue. While I wouldn't have had them do any of the work, still, they oped to fabricate possible work rather than actual see what was in front of them. Service Street might have a welcoming, clean environment, but they are as slimy and shifty as they come. Beware!
Thank you so much for coming in and trusting us with your oil change. We are so sorry that you feel like you may not have received the service you opted for. Thank you for bringing this to our attention. Please know that we are looking into what may have caused this to happen.
- Service Street Tire & Auto Repair - Colorado Springs