Just wanted to give a heads up. I called at 5:30 was told yeah they could get me in. So I drove directly there in about 25 minutes. Then I get there and three techs are sitting there talking but I'm told they have an appointment at 6:15 coming in. So I would have to come back in the morning. So either they needed 3 techs do change one oil or it was close to closing and they didn't want to work anymore for the day. So if you call at 530 and they tell you come on in you better be at the door or just wasting your time like they did mine.
We are sad to hear we did not provide you with the best possible experience. We want to be #1 when it comes to customer service and clearly we are missing the mark. Please let us make amends by providing a free oil change. Our policy is to deliver 100% customer satisfaction. Please give us a chance to fix it.
- Service Street Tire & Auto Repair - Thornton