The good: they honored a warrantee that was not my own. I had bought a car from another party who had service down there. They installed the clutch at no charge to me. The bad: it took them eight days to do a one day job. In addition, they were not honest with you and letting me know how backed up they were and short staffed. They also told me that they would come pick me up to bring me back to my car since I didn’t have an additional vehicle. I ended up having to go get it myself.
Hi Mark, I am so very sorry that you were displeased with your service. Our goal is to ensure that every customer is taken care of to the very best of our ability, and can return safely to the roads as quickly as possible. I will pass your feedback along to our leadership team in hopes of improving guest experience moving forward
- Service Street Tire & Auto Repair - Parker