5

Staff was friendly and fast. Will be using them again!

Thank you for reviewing our business! We look forward to your next visit!

- Service Street Tire & Auto Repair - Highlands Ranch
5

Always friendly, helpful & get the job done right in a timely manner.

1

After taking my vehicles to this shop several times, I learned that they have been charging me for tire rotations and not rotating my tires. I learned this after my wife had a flat tire and roadside assistance couldn't get the lug nut off. It turns out they were charging me for rotating the tires but not actually taking them off and rotating them. They stripped out a lug nut and charged me for a tire rotation. According to the person I spoke to they have changed management recently. Do not take your car to this shop. If I could give this place zero stars, I would.

5

Great customer service and quick work. Thank you for making a unpleasant job so easy for me. See you next time I Need service!

We are so happy you were able to have a positive experience with us! We look forward to your next visit!

- Service Street Tire & Auto Repair - Thornton
5

Great team! Fast job! Definitely recommend!

3

I live right around the corner from you, and get mailings all the time from you. So I finally decided to give you a try. When I called to make the appointment I was told normally an Oil Change takes about 90 minutes, but since I was getting there at 7am when you open it should only be about 30 minutes. I got there at 6:58, and there were 2 people in front of me. One person was just dropping off their vehicle, and the other person ahead of me a lady was also having an Oil Change done, and asked that her battery be checked. The lady got asked when her Oil Change was done if she wanted to change her Air Filter because it was getting bad so she said yes go ahead, and do it. She got done about 7:35am. I get called at 8:08am, but never got asked about changing my Air Filter. I asked Deanna about it, but she said it was recommended, but she was on the phone so didn't get a chance to ask. I said I would have changed it had I been asked, but I guess I can do it next time. Then I get out to my car, and start to drive away, but the Washer Fluid was empty so I turned back around, and went in. I asked if you top off Fluids because I had not Washer Fluid. I was told you to top them off, and got an apology. Matt came out, and topped it off for me. Ok so for being my first experience with Service Street you promise my car in 30 minutes, and it takes a little over an hour, you fail to give me the option of having my Air Filter Changed until I'm ready to walk out the door, and you forget to top off my Windshield Wiper Fluid. Yes normally would be no big deal, but for all of these to happen of the first visit ever to Service Street I was a bit disappointed you fell short of expectations of a customer after hearing such good things about your company.

5

They were amazing. I will definitely go there again

Thank you! We enjoyed having you. We appreciate your business!

- Service Street Tire & Auto Repair - Colorado Springs
5

Service Street did an OUTSTANDING job with swiftly diagnosing my car problem and repairing. What Chris Smith did EXCEPTIONALLY well was "carefully listen" to my concerns (especially related to urgency the request) and respond accordingly. My car was fixed in less than 30 minutes!!!! I was DELIGHTED with their service and the repair. I strongly recommend that everyone use Service Street. Service Street: Thank You for taking such good care of me as a customer

WOW! We are so glad we were able to provide you with the best experience possible! We are all beaming with pride! Thank you for letting us know how we are doing.

- Service Street Tire & Auto Repair - Aurora - Quincy
1

Good for oil changes (at least I think so) but nothing beyond that. Used scare tactics to try to convince me that my vehicle’s control arms were so bad that it was unsafe for me to drive my car- since I’ve only had my car for less than 6 months I immediately took my car back to the dealership only to find out that there was absolutely nothing wrong with my control arms. I already purchased the oil change pack so I’ll use up the rest of those oil changes and then I will likely never use Service Street again. Terrible business practices & zero follow up on the complaint that my husband filed regarding this situation.

Hi Toni. I am so sorry that you were displeased with your service. I will pass your feedback along to our leadership team in hopes of improving guest experience moving forward.Our goal is to ensure that every customer is taken care of to the very best of our ability, and can return safely to the roads as quickly as possible.

- Service Street Tire & Auto Repair - Aurora - Quincy
5

I was able to get a timely appointment from Your courteous and pleasant staff. Then they did the repair at the appointed time and so quickly! They are amazing ! Thank you.

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