You know exactly what the problem is. You cannot properly diagnose the issue. Quted me at 175 $ for fixing my AC, the very next day called with additional 265$ for a faulty part. AC failed the very next day when I was in the middle of the desert . After my return you took 3 additional days just to inform me that it will need 1600$ part!! ( sic!) Now I’m 500$ short and still no AC working,! You are not mechanics just part swappers , and I refuse to be an experimental bunny and let you swap parts until you find the one that’s faulty. If I was told on the first visit what need to be done I would obviously not do anything at all, cost of repair exceeds value of the car . I AM DISGUSTED ! Will not let it go and going after you and my money Follow up review: A month since the service was done and a new alternator was installed my battery dies just as it died before with old alternator , again, must be a different problem that was NOT diagnosed — another part swapped for no reason - I’m now almost 900$ short — and neither AC nor alternator fixed - BEWARE OF THIS SHOP AT ALL COST !!
Your review indicates that our services did not deliver as promised. We can only address problems if we are aware of how our interactions are affecting the customer experience. We are looking into the issue and doing everything we can to correct it as soon as possible.
- Service Street Tire & Auto Repair - Aurora - Quincy