5

Great service.. knowledgeable and no up sell.

1

I dropped my car off and returned three hours later just to find out it had not been touched at all. I was told “oh we were just about to start on it, it will be twenty minutes.” But yet in the garage it was people standing around having social hour. I had one day to get this done this week and my time was completely wasted. I will not be coming back. Loads of coupons can’t fix bad service....

We are sad to hear we did not provide you with the best possible experience. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Thank you for taking the time to bring up these issues via your review. We are looking into it and have spoken to the staff members involved.

- Service Street Tire & Auto Repair - Parker
1

I’m usually a very understanding a nice person but this place has rubbed me the wrong way two times now. The staff there are very unprofessional and make you feel like something is always wrong with your car. Two times now they have not wanted to honor a coupon because of something “I did wrong”, either not showing them the coupon before the service or giving them a “wrong” coupon but not telling me until after the service was already complete. Not going back and absolutely do not recommend this place.

We are sad to hear we did not provide you with the best possible experience. Clearly we did not deliver as promised. We are very sorry to have failed you. Communications are essential to a good experience and somehow we managed to fail you in this area. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.

- Service Street Tire & Auto Repair - Highlands Ranch
5

I think they did an amazing job

5

Quality service by friendly knowledge able staff.

1

You know exactly what the problem is. You cannot properly diagnose the issue. Quted me at 175 $ for fixing my AC, the very next day called with additional 265$ for a faulty part. AC failed the very next day when I was in the middle of the desert . After my return you took 3 additional days just to inform me that it will need 1600$ part!! ( sic!) Now I’m 500$ short and still no AC working,! You are not mechanics just part swappers , and I refuse to be an experimental bunny and let you swap parts until you find the one that’s faulty. If I was told on the first visit what need to be done I would obviously not do anything at all, cost of repair exceeds value of the car . I AM DISGUSTED ! Will not let it go and going after you and my money Follow up review: A month since the service was done and a new alternator was installed my battery dies just as it died before with old alternator , again, must be a different problem that was NOT diagnosed — another part swapped for no reason - I’m now almost 900$ short — and neither AC nor alternator fixed - BEWARE OF THIS SHOP AT ALL COST !!

Your review indicates that our services did not deliver as promised. We can only address problems if we are aware of how our interactions are affecting the customer experience. We are looking into the issue and doing everything we can to correct it as soon as possible.

- Service Street Tire & Auto Repair - Aurora - Quincy
5

Chris was knowledgeable about my problem and helped with the oil change as well.... Thank you.

5

They got us in and fixed the car the same day. Great service!!

4

Great job on my oil change.

5

Amazing customer service!!! Thank you Deanna and Yoshi👍 My car is running great!!!!

Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.