Colorado Auto Repair

Very pleasant staff When we dropped off the car. I'm not sure that the backroom staff and front room staff were always on the same page because we were called saying everything was perfect just need to change an air filter that was black. I agree to let them replace the air filter and was told it would be ready in 15 minutes. I called back in half an hour and was told it was completely ready to go. Drove to the store and it was still on the rack not ready to go. My wife got a completely different story when she went in to pick up the vehicle. I really appreciate the pleasant staff not so much them appearing to try to take advantage of my wife with scare tactics. Maybe just new people and maybe had the wrong car in mind when they were talking to my wife. I will choose to give it another shot when my car needs its next Oil Change.

Excellent customer service, I highly recommend it.

Fantastic place to take your vehicle! Friendly and courteous staff, always willing to explain everything to you and make you feel at ease As far as I'm concerned the staff at Service Street is #1 in my book!

During an oil change the tech noticed a leak. In looking at my service history Toby felt that some warranty work needed done so my car is at the shop today having the work done. I do so appreciate that they honor their warranties. Best wishes for Toby becoming General Manager of the facility and staying on board.

This group is great they are very friendly and helpful!

Let me start by saying I do most of my own work, and my trusted mechanic is further away than I like. But I though I would try a these guys since they were convenient to my home, and I thought it would be pretty straight forward. I just needed a wheel bearing replaced. I had the bearing, and had started the job myself and ran into some complications and simply did not have the time to deal with it. So I took it here. For the most part I got what I expected, I had damaged the disk for the brake, which lead into a fair amount of upselling which I took in stride and we settled on a price. Went to pick the vehicle up and of course there was an additional problem that required the wheel speed sensor to be replaced.... Extra $100 tacked on without my approval. Nor had I seen any issues related to that prior to pick up but they did show me a diagnostics sheet suggesting that something was wrong with the sensor. At that point I just wanted to be done. A day or so later oil is noted to be dripping heavily from the vehicle. A few days later I am able to bring the vehicle back in assuming it will be handled quickly. Not so I am shown that the vehicle is leaking transmission oil from the axle seal on the same axle the wheel bearing was changed. I am aware that the axle does not have to be removed to complete a wheel bearing, it however not uncommon for it to pop out or be moved as part of that change. However the insistence is that it was not touched and is a separate repair. Immediately going into cost to repair etc. At that point I left and will not return. I advise anyone else to steer far clear of this shop.

Pricy but they get the job done quick and do it right

Courteous and professional customer service.

Wow... just wow! I was thoroughly impressed with the level of service I received. Not to mention the gentlemen at the front desk calling me by name, and remembering my face when I returned. I have never been into a cleaner shop, with friendlier staff. I will definitely be returning in the future.

I left my car for two items to be worked on. When I picked up my car, the first issue was the drive shaft that had been replaced about a month ago. The guy who closed out my paperwork, made it sound like it was my issue in driving. Upon questioning he finally started the shaft had a manufacturer default. They had to replace it. I then asked about the tire sensor and the right rear tire. He didn't know, no notes. He found the technician who worked on my car and came back to me staying I have a nail in my left tire. Ok but what about the sensor showing my right rear tire is low? "You must have had the tires crossed roasted and the sensor is trying to catch up" what??? My car is less than a year old and had 8500 miles. Tires haven't been rotated at all. I left with not much faith in how things were handled. I was hoping I found the trusted place to go for my car. Not so much.