Management change......again. Hopefully this time Joe will stay and my faith in this service garage will be restored. I think they've been through 7 managers in the last ~year. Every time I went in it was someone new. And the mechanics in the garage are going out the back door just as quickly. I've taken all three of my vehicles to these guys over the past year or so and as far as I can tell they've done great work. But I'm seriously considering pulling the plug and going somewhere else where I can have an ongoing, trusting relationship with one manager and mechanics who work on my car.
Thank you for taking the time to point out personnel issues affecting our business. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.
- Service Street Tire & Auto Repair - Colorado Springs