5

Was here about 6 months ago with my Buick. The guys saved me hundreds by just being honest and helpful! Plus, they picked my 4yr old daughter and I up from Walmart when the car was done. Will be back soon with a different car! Thanks guys for being awesome! Will only take my cars here! Great customer service and honesty go a long way!

5

I received exemplary service from all employees. I was provided with timely and efficient repairs and staff were concerned about the cost of the repairs as well. I am very happy to have your service so close and convenient. Thank you to Deanna for her pleasant and kind manner. She is an outstanding employee.

1

Very poor experience

Thank you for reviewing our business.

- Service Street Tire & Auto Repair - Aurora - Quincy
5

I can't say enough good things about the team at Service Street. Thank you to Deanne and her team for fixing what others could not even diagnose. The entire team was professional, courteous and couldn't have done more to help me out. Thank you, thank you, thank you!!

1

Attempted to upsell me on everything. Talked themselves right out of my business.

Communications are essential to a good experience and somehow we managed to fail you in this area. Thank you for letting us know about this. Feedback helps us tackle issues and become a better business.

- Service Street Tire & Auto Repair - Aurora - Quincy
1

Attempted to upsell me on everything. Talked themselves right out of my business.

Communications are essential to a good experience and somehow we managed to fail you in this area. Thank you for letting us know about this. Feedback helps us tackle issues and become a better business.

- Service Street Tire & Auto Repair - Southlands Mall
5

Our car had mysterious problem, 2 other shops couldn't figure out ! Service Street was persistent! They collaborated with other specialists to fix mystery ! And they did....for fair amount of $! ...even covered some extra fees... When previous shops just give up! They offer good coupons on their website (We got towing discount) We were amazed by customer service ...

WOW! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We want every single customer that walks through our doors to experience the same level of service.

- Service Street Tire & Auto Repair - Parker
5

* Thank you for all your help ! We almost lost all hope for fixing our car... We took to a few places before in Parker and nobody could figure out the problem... Felt like they give up and just charge us for diagnosis ... We appreciate your precise work and persist way you took care of the existing problem! *Great customer service!

5

Great personal service from Deanna and the rest of the staff. They tracked down my problem with a pesky engine light and saved me some money to boot!!!

1

I will never go back. It started when they replaced my oil filter and forgot to remove the seal that was left behind from the old filter. The oil drained out and the engine melted down. They replaced the engine. That was a huge hassle that took about three weeks from start to finish. Only after the first week did they offer to give me a rental car. As the weeks passed, little issues kept coming up that they sometimes fixed. Another shop identified an oil leak when they changed the oil. Service Street would not fix that. So going to another shop - and $650 later - I now have a vehicle that is almost as good as it was. (I hung on in good faith and hoped they would fix it. No. That's why I finally posted this negative review.) UPDATE: The corporate office called me after they replied to this on Google and they said they would call me back 24-48 hours after they talked with the Highlands Ranch branch. That was about a month ago - the follow-up call never came.

We are sad to hear we did not provide you with the best possible experience. Communications are essential to a good experience and somehow we managed to fail you in this area. We love what we do and we want for every customer to have the best possible experience. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening.

- Service Street Tire & Auto Repair - Highlands Ranch
Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.