I went in for an oil change and they told me I had a safety issue and needed my brake pads, rotor, and caliphers changed ASAP. They said I shouldn't even drive home with my 3 children. They said I was risking their safety. The next morning, my husband drove the car to a second mechanic for another opinion. The other mechanic looked at them for free, and said they were fine and had another 5-10k miles left on them, that they did need attention, but were not a safety hazard. Service Street continued to call and harass me about needing to come in asap and spend $972 to get them fixed. They were shady, annoying and dishonest. I'll never go back there.
We are sad to hear we did not provide you with the best possible experience. Communications are essential to a good experience and somehow we managed to fail you in this area. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.
- Service Street Tire & Auto Repair - Highlands Ranch