1

I went in for an oil change and they told me I had a safety issue and needed my brake pads, rotor, and caliphers changed ASAP. They said I shouldn't even drive home with my 3 children. They said I was risking their safety. The next morning, my husband drove the car to a second mechanic for another opinion. The other mechanic looked at them for free, and said they were fine and had another 5-10k miles left on them, that they did need attention, but were not a safety hazard. Service Street continued to call and harass me about needing to come in asap and spend $972 to get them fixed. They were shady, annoying and dishonest. I'll never go back there.

We are sad to hear we did not provide you with the best possible experience. Communications are essential to a good experience and somehow we managed to fail you in this area. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.

- Service Street Tire & Auto Repair - Highlands Ranch
5

A great group of folks who went way out of their way to replace my battery and get me back on the road

1

Quick cheap service replaced oil pan now seal is leaking took three visits to fix check engine light now oil change and front valance is falling off you get what you pay for won’t be returning

It seems we have failed to serve you the way you deserve. That is unacceptable. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.

- Service Street Tire & Auto Repair - Thornton
5

Have no fear! They will take care of you here!! They don’t just do oil changes and tire rotations! I won’t go anywhere else!!!

5

I've been here several times over the past 2 years. Always friendly people. They are busy and that can make some wait times long, so be patient if you are going to wait. A busy auto shop is a good thing, and you have to be willing to wait for quality work.

2

Add slightly over an hour I went to check on my car whether it was complete or not. I had brought it in for a oil change scheduled for 1030 I did not leave until 1145. There’s no sense of urgency at this site nor customer service to keep you informed of where your vehicle is on this repair process

We are truly sorry your experience was not to your satisfaction. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening.

- Service Street Tire & Auto Repair - Thornton
3

Too pricey!

We are truly sorry your experience was not to your satisfaction. We love what we do and we want for every customer to have the best possible experience. Thank you for letting us know about this. Feedback helps us tackle issues and become a better business.

- Service Street Tire & Auto Repair - Aurora - Quincy
1

I would give this place zero stars if I could. We brought our van in for an oil change. After they were finished an employee warned my wife our car was un-drivable due to several cracks along the rear brake pads and due to brake fluid leaking onto the cracked pads (this was what they wrote in the service notes they gave us, too). This was weird because we have the brakes inspected every 3,000-4,000 miles when we get our oil changed and we haven't heard anything until now. We decided to take our car to for a second opinion and they shared the brakes were fine and even had another 10,000 miles on them. This scare tactic is highly dishonest and manipulative. DO NOT TAKE YOUR CAR HERE.

Communications are essential to a good experience and somehow we managed to fail you in this area. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future.

- Service Street Tire & Auto Repair - Highlands Ranch
5

The staff is friendly and you really get the sense that they want to help you and give you the best deal that they can. Great oil change deals!

5

Staff was very polite and professional. They showed me what was wrong and offered a good payment plan.

Thank you so much for taking a few moments to let us know how we are doing!

- Service Street Tire & Auto Repair - Colorado Springs
Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.