Would have liked to continue doing business here but, after scheduling an oil change for a date that I felt pushed into I showed up on time to be told they were running an hour behind. I rescheduled for the following Monday and called ahead to make sure and was told they were running 30 minutes behind. I understand that things happen. But at mimimum, they should attempt to call the evening customers to let them know of the delay. Will not be going here again.
We are truly sorry your experience was not to your satisfaction. Communications are essential to a good experience and we failed you in this area. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.
- Service Street Tire & Auto Repair - Parker