I brought my truck in for the first time a few weeks back. I really wanted to depend on a place close to home. I had three things I wanted done, an oil change, tire pressure checked and my left blinker fixed. They sold me an oil change package (5) and said they would take care of the other two items. I came to pick up my truck they said all was good. I got home my blinker wasn’t fixed. I called back they said it would be $200 in labor only and supposedly somebody quoted me that which is completely false. As of now, I won’t go back. Double check the “extra” up sell”. They also said I need my timing belt replaced. They did ask if I had, they told me I needed it. Which I had just had replaced last year.
Dawn, thank you for letting us know about this. Feedback helps us tackle issues and become a better business. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.
- Service Street Tire & Auto Repair - Aurora - Quincy