So I called them yesterday morning to make an appointment the guy says I don't need one just come on in I said OK I'll be there in 2 1/2 minutes I live very close I get there tuna half minutes later and he says we should be able to get you in for your oil change in an hour and a half I said I was just on the phone with you and you said I didn't need an appointment to come on and he just looked at me and said have a nice day I went back to Jiffy Lube
Thank you for taking the time to point out personnel issues affecting our business. We want to be #1 when it comes to customer service and clearly we are missing the mark. What you experienced is not acceptable and we are working to correct it ASAP.
- Service Street Tire & Auto Repair - Colorado Springs