Well let's see I had my vehicle in of July of 2017 to have the whole front end redone made sure fix anything wrong don't care what it takes driving down the broad other day and front drivers wheel is going crazy come to find out they didn't tighten bolts down when they did front end alignment. So I take it back to get realigned and bolts tighten down they said they would make it up. Well I spent almost 2000 dollars in July. They now say ball joint is out on passenger side most likely due to alignment slipping and straining it on that side. They say they can't align it unless its replaced. Guess how much they want to charge 2200 hundred dollars I said no. Due to the fact someone warned me it might have done that when wheel broke loose. I had priced ball joints upper and lower for both side is only 300 dollars. These people are scammers and thrives don't honor there work or have customer service. Guy who runs place would even come give me the quote sent out a peeon to do it and hide in back till I left. Don't use these people trust me.
Hi Chris, everything that we do is designed to deliver superior customer satisfaction and it appears we have failed you. This is not reflective of our operational standards. We are beyond sorry we did not communicate clearly. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future. Thank you for taking the time to bring up these issues via your review. Please know that we are looking into this issue.
- Service Street Tire & Auto Repair - Colorado Springs