4

Got my truck in right away for an oil change and tire rotation. Friendly and efficient!

Thank you for your feedback, Vince!

- Service Street Tire & Auto Repair - Aurora - Quincy
1

Horrible service. I left Service Street at Southlands Mall and my tires were still low. I asked if they checked for nails and also filled them and they said they did. Since they were brand new tires I thought maybe I got faulty tires. I took my vehicle back to Big O so they can check them, well the only thing wrong with my tires was the horrible service at Service Street. Big O checked them and filled them and it's been over a week and no issues. I paid over $100 for a complete check at Service Street which includes tire rotation, oil and filter change, check the fluids but it makes me wonder if they did any of the other work at all when something as simple as filling the tires with air was not done. Never going back because I don't trust them anymore.

Thank you for reaching out to us and letting us know we dropped the ball. Our goal is customer satisfaction and we clearly failed to deliver. Please know that your situation was an exception and we won't allow for repeats. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.

- Service Street Tire & Auto Repair - Aurora - Quincy
2

Went in to take advantage of a $30 coupon for an oil change. Couldn’t use it as the coupon doesn’t apply to synthetic oil which is what is needed for my vehicle. Really needed or just recommended? Also, staff wanted to sell service 5-pack which would’ve been a good deal except I’m trying to save money and can’t do $225 for future oil changes. Hoped for $30-$40 and walked out spending almost $100. Should’ve walked out before service and gone to Grease Monkey.

Jonathan, thank you for letting us know about this. Feedback helps us tackle issues and become a better business. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. We will take your feedback into account as we work toward improving the way we do business.

- Service Street Tire & Auto Repair - Highlands Ranch
5

The service was wonderful as always at Service Street! Darren was extremely helpful and let me know about the 5 pack for oil changes! Always trying to save me money!!!

Anthony, thank you for taking the time to let us know how we are doing. Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. It is good to hear that we were all you expected and more.

- Service Street Tire & Auto Repair - Aurora - Quincy
5

They are the best. Alway friendly and helpful. Thx

We are so grateful for your feedback!

- Service Street Tire & Auto Repair - Aurora - Quincy
5

Service Street always does a great job on your car, gets you in and out quickly! They kept my last car going for almost 200,000 miles!

WOW! Reviews like this fuel our hearts and make us try better every single day. Reviews highlighting the commitment of our people to serve every customer with passion reaffirm that we are indeed living up to our mission statement. We will do everything in our power to make certain every single visit is equally delightful. We look forward to your next visit!

- Service Street Tire & Auto Repair - Thornton
5

Very professional and courteous. Dave Stock is a rock star. As I misunderstood the oil change pack (my fault), they didn't charge me for the oil change! Service Street is head and shoulders above Jiffy Lube and the like. I won't go anywhere else.

Getting reviews like yours ranks among our favorite things! We could not ask for a better compliment. Knowing that your selection was exactly what you needed reminds us of the importance of considering our customer's preferences first in everything that we do. We love what we do, and getting word that we are exactly what you were looking for makes us beyond excited.

- Service Street Tire & Auto Repair - Colorado Springs
5

The employees here are so amazing and kind. I never feel like I'm inconveniencing them and they never make me feel like I'm incompetent. I continue to give them business because they treat me well and I trust what they're telling me.

Hello Katie, thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable.

- Service Street Tire & Auto Repair - Colorado Springs
5

My mom's tire light was on in her car. The service guys put the car on the hoist checked and filled each tire and did it for free. Thank you

1

Do NOT take your vehicle here! They scammed us out $350!! We took our truck in due to a transmission leak. They said it could be repaired and charged us up front. Two days later they called and said they couldn't figure out exactly what was wrong with it, but probably the transmission. When I asked about getting a refund, they said they would NOT give a refund because they provided a service. We have a warranty on the vehicles transmission and had they told us that from the beginning we would have taken straight to the dealer. Alex, the "manager" said they did exactly what we asked them to do? No, we took the vehicle in with a leak and asked that they the "professionals" tell us the issue. He said all they could do is give us a free oil change packet. Why on earth would we ever take any of our vehicles back there when you already ripped us off? Fool me once, SHAME ON YOU! BE AWARE, you get what you pay for! Their $20 oil change is not worth the grief they will cause you down the road! Not to mention when we picked up the truck, they said it could no longer go in reverse..! 1/23/18 Update: This place is a joke! Someone from "corporate" called several weeks ago claiming that they would look into this matter. They stated that Alex was a new employee and would be calling me back within a couple days. I never heard back! They have done ABSOLUTELY NOTHING!

It is our number one priority to provide excellent customer service across the board here at Service Street. We sincerely apologize for your unpleasant experience. We will perform an internal investigation and a member from our management team will be contacting you soon to help resolve your issue.

- Service Street Tire & Auto Repair - Colorado Springs
Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.