Took advantage of a $19.95 oil change coupon but when it was all said & done, my daughter was charged over $40. They tell my daughter, "No, that's the price..." She gives me the receipt & there was no $19.95 coupon used. Charged full price & they talk to my kids like they're idiots. First & last time I use this service & I'm telling everyone I know. I work for GSA & this experience is going in our newsletter. Also not sure about these reviews but my kids were not treated as if their business was welcome, although other customers that were there were treated differently... Interesting...
Darius, it seems we have failed to serve you the way you deserve. That is unacceptable. Our goal is customer satisfaction and we clearly failed to deliver. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future. Please know that your situation was an exception and we won't allow for repeats.
- Service Street Tire & Auto Repair - Thornton