Really wanted to like this place. But after bringing in a coupon for a $29.95 oil change, they charged me $76.36 after insisting my car required synthetic oil. Plus, with an appointment, it took over two hours to finish because they didn't have the right filter. Like I said, I really wanted to like this place, but can't go back. FOLLOW UP 2 days later..... Just noticed, without asking, they put one of those "preferred customer" tags on my key chain. NOT COOL!
Brenton, we want to apologize for the confusion we have caused you regarding your type of oil change. We also would like to apologize for the inconvenience of not having your particular oil filter in stock at the moment. Our ultimate goal here at Service Street is to provide our customer with an excellent experience. We appreciate your feedback and will work hard to tackle these issues. We were unable to locate you in our system, can you please provide us with more information so we may contact you?
- Service Street Tire & Auto Repair - Parker