BE AWARE!! DO NOT LET THEM WORK ON YOUR CAR!!! SCAMMERS!! Took my car for a simple oil change and break/rotors replacement that I provided for the mechanic. This •simple• procedure took 3 days to complete. They took the car apart, the incompetent mechanic did not know how to replace breaks and rotors, then I was told my car is unsafe to drive and that a "more" experienced mechanic needed to take a look at my car when he comes in on Monday! They waited until closing time to tell me all of this. I was left without a car from Saturday 1pm until Monday night 6:30pm. A worker took me home with their "work" shuttle on Saturday. They didn't care about the fact that I don't have a car to get to work on Monday.Three days later (Monday) evening when I picked up my car I was told they changed additional parts without my authorization and charged me for parts and labor I DID NOT APPROVE. They held my keys and would not give me the car until I paid. When I asked to get a number to their corporate office they refused to give me the number. One “district” manager said all complaint emails are filtered through channels and all emails go through him first which means he picks and chooses what email corporate sees. UNACCEPTABLE!!! DO NOT GO TO THIS SHOP!!! •ripp off •unprofessional •scammers •worthless •dishonest •incompetent mechanics and managers •liers •uneducated •thiefs •one-sided
Jasna, thank you for your review, but you have left this exact same message on multiple locations for our stores. This includes locations in both Georgia and Colorado. Please remove this review as you did not actually visit this location, but our location in Snellville, GA. We will reach out to you to see what we can do to help resolve this issue.
- Service Street Tire & Auto Repair - Colorado Springs