5

Prompt courteous service!

5

Service was great everything was taken care of and returned to me on time. Can't ask for anything more.

5

I called early this AM b/c my dealer failed to pick up my call(s) after my hubs noticed a pool of oil on our brand new garage floor! I called and got Justin who listened and lent a sympathetic ear. It times out to be the dealer's tech mistake b/c the oil filter was not in tigh enough. Not only did the Service Street Tech fix it, he replaced the filter at no charge nor was I charged to even "look" at my vehicle! Who does this? No one but them apparently. I tipped the tech $20 and on my way - deep breath - sigh! We WILL BE BACK!!!!! Ty, Ty, Ty!!!! I'm in awe of their cust serv.

5

They were able to squeeze me in on a busy Saturday afternoon! Very helpful and pleasant!

5

Everyone was really nice. I got my car fixed in a timely matter. However I'm not sure if I will be going back. I paid over $70 to get one headlight bulb replaced. Everyone I've talked to said that's a lot of money for one headlight bulb to be replaced. I guess I overpaid for the service. It was really nice to just walk in without an appointment. I guess I paid for the convenience.

5

Best service in years efficient,professional and honest not pushy thank you . I will be back

5

Good job quick service

5

2nd time at Service Street, great experience both visits. Have taken 2 different cars in for service and both times it was efficient, timely and very reasonably priced. Anthony and Dustin are very helpful and straightforward guys. Go here, try it, if you're picky about your cars like me, you won't be sorry!

1

I went to the Service Street location in Aurora to get new brakes for my car. After a good experience with an oil change there, I decided to get a quote on brakes. I took the car in and they called an hour later to advise me that my brakes were in really bad shape. The man said that the pads, roters and calipers would all need to be replaced as the calipers were completely frozen. He also advised that the pistons were in a really bad shape. After receiving an outrageous quote of $1200, I declined the request to perform the work. The technician advised that the car was not drivable. Against his request to keep the car there, I took the car and went to another auto shop who performed an estimate and advised that brakes needed to be done but that they were not in very bad shape. They also told me that the calipers were in good shape and did not to be replaced. I brought my car in hoping to get an honest opinion on what was needed and feel that the minute they saw me, a female, thry tried to take full advantage of the fact that I needed work done. I will never go to this establishment and will tell any and everyone I know of this extremely negative experience. Remember word of mouth goes a long way. Don't over quote a person based upon their sex and your opinion of their knowledge of work that "needs" to be done.

5

The problem was diagnosed and repaired very expediently. The staff is friendly and professional. I especially appreciate the shuttle service.

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