I went to the Service Street location in Aurora to get new brakes for my car. After a good experience with an oil change there, I decided to get a quote on brakes. I took the car in and they called an hour later to advise me that my brakes were in really bad shape. The man said that the pads, roters and calipers would all need to be replaced as the calipers were completely frozen. He also advised that the pistons were in a really bad shape. After receiving an outrageous quote of $1200, I declined the request to perform the work. The technician advised that the car was not drivable. Against his request to keep the car there, I took the car and went to another auto shop who performed an estimate and advised that brakes needed to be done but that they were not in very bad shape. They also told me that the calipers were in good shape and did not to be replaced. I brought my car in hoping to get an honest opinion on what was needed and feel that the minute they saw me, a female, thry tried to take full advantage of the fact that I needed work done. I will never go to this establishment and will tell any and everyone I know of this extremely negative experience. Remember word of mouth goes a long way. Don't over quote a person based upon their sex and your opinion of their knowledge of work that "needs" to be done.