The negative reviews blow my mind, as I have been going there for over 5 years with nothing but positive experiences! I have a 1995 Jeep Grand Cherokee that has been in my family since my Grandmother bought it off the lot. Needless to say, it is an older car where things are slowly wearing out. The staff has always been courteous and knowledgeable, and they are the only reason my Jeep is running smoothly to this day. I appreciate that they identified problems that I had with my car, then explained the different risks of each problem so I could actually budget and prioritize what to work on. I have literally written probably 2 reviews in my life, and I had to write this one because those 1 star comments are bull. If you are the type of person that looks at people and judges them to be "scum and incompetent""right off the bat", your opinion is worth zero to me.