Colorado Auto Repair

I received fantastic service over the weekend at Service Street. Anthony and his team exceeded my expectations to get my car fixed and in running beautifully so I could get my family safely back to Telluride. I would use them for all my car service needs if possible. I have highly recommended then to my extended family located in Denver.

Quick service, nice people to deal with - pleasant surprise! (as compared to car dealers or Christian Bros!!)

I had an appointment for an alignment and oil change. Very pleased with the immediate attention my van got. Was told it could be 1 1/2 hours but to plan on 2. It was a little less than 1 1/2 hours. Kudos.. Politeness seems to be a basis for all of the employees. Being polite to the customer is expected, but I witnesses "pleases and thank you's" between the employees. Respect is important. The only person a little "TOO BUSY" or "inappropriate" I think was the boss. Please take your business into your office. Customers don't need to hear you tell little 'non-truths' to customers on the phone. Luckily everyone else was covering for you and doing a damn good job. You must have been corporate...not the locals that will be the meat of your business success. I hope you are paying those doing the dirty work a good wage. Next time I will bring something special for the guys in the bays. Maybe a sheet cake.

We couldn't be more impressed! We were in and out with an oil change in 45 minutes and they did a comprehensive diagnostic that told us what we needed fixed and explained it in depth - loved the print outs on the diagnostics as well. We have an appointment for next week to get some more work done. Great customer service and incredibly helpful!

Fast service, reasonable prices and helpful/friendly employees!

Employees were friendly and gave me an estimate to the penny of what it would cost to proceed with my work. I am pleased that a repair service was built so close to Highlands Ranch.

Personnel so nice and explained in detail about offers for my car.

They were really nice, didn't try to sell me other stuff which was nice.

Nice people, quick service

Cons! During my last oil change two weeks ago, I was told by Sil Terhar my brake pads were getting low and would need changed soon but my rotors were still in good condition. They showed me the parts and I went on my way. Keep in mind, my brakes aren't even to the point of making noise yet. Today, I stopped at Service Street out of convenience to have my brake pads changed. According to them, my rotors are bad and need replaced as well. I told the technician my rotors are fine and he became rude and defensive, stating they could just do brake pads but my car would make noise. Resurfacing my good condition rotors wasn't even mentioned. Save your time and money and go to a place you can trust.