5

I have been taking my four family vehicles to Service Street the past several years. They have always been pleasant and honest about everything, I notice that--unlike other shops--the same guys are always there, so they must respect the place where they work. Their extended hours are helpful and I like that they use Valvoline oils instead of some lesser products--my own prejudice.

1

WARNING - WARNING - DON'T GO HERE....Oh how I wish I would have checked out their reviews here first - every single bad one is true, this place is horrible, they do not have experienced technicians, they don't know what they are doing and they just replace parts that are not needed. I went in for a check engine light and my truck was running rough and idling rough so they ran diagnostics which cost $130, said I needed to drain the $50 worth of gas out of my truck and replace the fuel filter because it was dirty but to bring it back the next day when their GM tech was there because it didn't turn off the check engine light - so much for the diagnostics. So the first day cost $132.00 and the truck was in worse shape leaving then when I brought it in. Next day I tell them that if they don't think they can fix it to let me have it towed to a GM dealership, nope our GM tech has 30 years experience and a scanner. Throughout the rest of the day it went like this, first it was the mass sensor so they replaced that, nope that didn't fix it then it was the ignition coils and wires, nope that didn't fix it , we can't figure it out, next, good news we got a rebuilt mass sensor but we took off the catalytic converter and cleaned it and took your truck for a test drive the check engine light is gone and it purred like a kitten, hmm so that means its fixed I asked? Well it will cost you another $400 I said well just put it back on and they said oh you can't fix them and put them back on once you take them off so we have to put a new one on, never bothered to ask permission. Well did that fix it - nope here we are now it is almost 7 pm and they say we can't figure it out, truck is misfiring but you can drive it the check engine light is off. I tell the manager I don't think I should have to pay until this is fixed and he said oh I agree I'll come pick you and your grandbaby up and you can take the truck and bring it back I said ok. He comes picks us up and I tell him I'll bring the truck back on Saturday, he tells me I can't let you leave without paying. I said you agreed on the phone, well I can't let you leave, my grandbaby was scared to death at this point so I had to pay. I told them I wanted the parts they took from my truck they pulled out some crap which we are still verifying. Next day the manager calls me and wants to know when I'm bringing the truck back I said to him you put remarks in the service agreement that were not true stating that I declined a oxygen sensor, you never said anything about it and he said just bring in it I'll fix it and I'm willing to eat it - I said eat it, you got $1500 and I've got a truck that is in worst shape then when I brought it in and then I said you took off the catalytic converter without my permission and he said "hello, hello" and hung up like the phone went dead. So, $1500.00 and two days without my truck and I'm still where I started. I took it to another shop who in 30 minutes knew what was wrong, verified that none of the parts supposedly changed by Service Street would have fixed my truck as they had nothing to do with what is wrong with my truck. How sad, I'm a 61 year old female with my grandbaby with me and this is how you get treated there. They lie, they don't know what they are doing, they charge for parts and labor that isn't needed and the new shop could only verify that one coil and been put in even though I was charged $83 each for two of them even though they more than likely weren't needed to begin with. These idiots are not mechanics and should be put out of business, they should not even be doing oil changes from everything I've experienced and read here - STAY FAR AWAY FROM HERE.

5

Your entire staff is wonderful!!! Thank you for GREAT service and integrity!

5

Tom Deering, Asst Manager, has bailed me out numerous times with not just affordable repairs but great advice on maintaining a high mileage vehicle without un necessary labor charges.

John, thank you for your comments. We agree, Tom is a great resource for car repair insight. Appreciate you taking the time to leave a review and look forward to seeing you at your next visit.

- Service Street Tire & Auto Repair - Thornton
5

I have not had my car serviced here yet but just going into the establishment with my questions and concerns about what I needed repaired was a wonderful experience, the guys who work here are very nice and kind and don't make me feel like a dumb housewife that doesn't know crap about cars. (thats how the guys at many other repair shops act when I went in with my questions). I am definitely going to have my repairs done here. They gave me a breakdown of my repairs needed with cost of labor and parts, they are going to give me discounts and even though my repairs are going to be costly any discount is going to help and they even have a shuttle bus to give me a ride home and back. the environment was very clean for being a repair shop, they have a clean waiting area with nice furniture but what really impressed me was the courtesy of the staff. These guys are great!!!!

Loretta, thank you for your comments! We're glad our team was able to help walk you through the repairs in detail. We appreciate you coming in and look forward to seeing you when your car is brought in for service.

- Service Street Tire & Auto Repair - Thornton
5

Found a screw in my tire late on a Friday. They said bring it on in, fixed it in under 15 minutes, and said no charge when they saw my Navy license plate. I will be going back.

5

I have been very happy with every experience here. The staff is friendly and helpful. The prices are reasonable and they aren't pushy and don't try to sell services you don't need. They are now open Sundays which is great.

5

I have not had my car serviced here yet but just going into the establishment with my questions and concerns about what I needed repaired was a wonderful experience, the guys who work here are very nice and kind and don't make me feel like a dumb housewife that doesn't know crap about cars. (thats how the guys at many other repair shops act when I went in with my questions). I am definitely going to have my repairs done here. They gave me a breakdown of my repairs needed with cost of labor and parts, they are going to give me discounts and even though my repairs are going to be costly any discount is going to help and they even have a shuttle bus to give me a ride home and back. the environment was very clean for being a repair shop, they have a clean waiting area with nice furniture but what really impressed me was the courtesy of the staff. These guys are great!!!!

Loretta, thank you for your comments! We're glad our team was able to help walk you through the repairs in detail. We appreciate you coming in and look forward to seeing you when your car is brought in for service.

- Service Street Tire & Auto Repair - Thornton
5

Great service, Great price!

5

Aaron was great to work with and fixed all of the concerns I had.

Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.