I took my girlfriend's car into the Service Street for a oil sensor on a jeep compass. I bought the part all ready plan to put it in myself. But didnt have the time to do it. Might want to look at getting some help for you one person at your front desk. He suck at customer services. I had them put it in. After a few weeks go by its leaking oil by the sensor. So i took it back in. The guy that sit at the front desk was rude about the whole thing just because I didnt buy the part from him. Told me the the part was defended. The part got a warranty on it. So I was done dealing with him. Call Customer services and let a massage. A few day later I called back again. Talked to someone in charge and they had someone call me from customers service the next day. Never got my problem resolved! I had to take to another shop. And come to find out they cracked the tip of the oil sensor. Not a part defect. Like your guy at the front desk said.
Hi Josh, communications are essential to a good experience and somehow we managed to fail you in this area. We have left you a voicemail stating that we are in contact with the shop and we are working towards resolving this issue. When your schedule permits, please give us a call at 678-355-0002 EXT. 104.
- Service Street Tire & Auto Repair - Aurora - Quincy