Horrible service. I left Service Street at Southlands Mall and my tires were still low. I asked if they checked for nails and also filled them and they said they did. Since they were brand new tires I thought maybe I got faulty tires. I took my vehicle back to Big O so they can check them, well the only thing wrong with my tires was the horrible service at Service Street. Big O checked them and filled them and it's been over a week and no issues. I paid over $100 for a complete check at Service Street which includes tire rotation, oil and filter change, check the fluids but it makes me wonder if they did any of the other work at all when something as simple as filling the tires with air was not done. Never going back because I don't trust them anymore.
Thank you for reaching out to us and letting us know we dropped the ball. Our goal is customer satisfaction and we clearly failed to deliver. Please know that your situation was an exception and we won't allow for repeats. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.
- Service Street Tire & Auto Repair - Aurora - Quincy