Conflicting issues with oil viscosity. Originally said they were going to put 5w30, the sticker they put in my car said, 5w20 and when I asked about it, they said they put 5w40. 5w40 wouldn’t be a big deal, but if it actually is 5w20...that just concerns me. On top of that, my car was leaking a lot of oil out of the filter and the plug. Thanks for the nice stain on my driveway! While I was in the waiting room I over heard of another customer that experienced the same issue with oil leaking. They told me that they didn’t clean it up well enough and that’s why my car was dripping oil, but I have pictures that prove otherwise. Like oil literally dripping off of the plug and all around it. Now I’m getting a Lyft ride home, because they stripped the oil pan.
Thank you for letting us know about this situation. We are looking into it and will be in touch within 24-48 hours to help resolve.
- Service Street Tire & Auto Repair - Highlands Ranch