5

I had to get my car fixed quickly, and these guys did a great job and got it on time.

5

Service Street's work is top notch. Had my radiator replaced and the AC lines replaced. Done right the first time.

1

When the flyer for Service Street first came around for a desk on oil changes, they looked like a cheap alternative to me doing my own oil changes. We went in and things looked fine. We also had them look at some issues with the suspension. They came back with a decent price. I took the car in for the suspension work and it came back with nonfunctional window controls. How do window panels tie into the suspension? Your guess is as good as mine. At any rate, they disclaimed responsibility and since I hadn’t thought to get in writing that the window controls worked before they started, I paid $250 for the additional repair. They completely lost my trust for body work but I still had prepaid for oil changes. We’ve used them for oil changes since then but when they come back with additional services, I politely decline even if they warn me that there’s a bomb in the car. My wife took her car in for an oil change today and it came back reeking of cigarette smoke. We don’t smoke and the car didn’t smell like smoke before we took it in so I can only deduce that the tech took his cigarette break in the car. Either that or the tech had just finished his smoke break and serviced the car. But how long does the tech need to spend in the car for an oil change? Maybe smoke just transfers quickly and I would know that if I were a smoker. At any rate, Service Street has seen the last of my money. We may have one more oil change there, but I don’t want to have to have the car detailed after they get done with it. Adios, Service Street.

Thank you for taking the time out of your day to let us know about this. We want to be #1 when it comes to customer service and clearly we are missing the mark. Our staff is aware of your concern and they are looking into ways that similar issues can be avoided in the future. What you experienced is not acceptable and we are working to correct it ASAP.

- Service Street Tire & Auto Repair - Highlands Ranch
5

Booked an appointment for opening at 7 AM. We had snow in the morning. Their team was at the shop and ready to go. Quick oil change and a flat repair. A couple of recommendations for maintenance (Mechanic actually said that for the age and miles on the vehicle, may not be worth the investment. Simply top off the fluids when you come in for oil changes and we will watch to see if anything needs to be done.). No hard-sell on anything. A pleasure to work with.

5

Very convenient and very professional staff! Sam and his crew are awesome and you will not have bad experience at Service Street! Thanks guys!

5

Prompt. Friendly. Knowledgeable. First time bringing my truck to them and I will be back!

5

Polite, kind and explained everything.

Thank you for letting us know how we are doing!

- Service Street Tire & Auto Repair - Highlands Ranch
5

At first I was feeling a little nervous because it seems like every mechanic is a scammer these days. My Toyota is 15 years old and was still rocking the original brake rotors, calipers, discs as well as having ancient brake pads and brake fluid. Sam told us only the front brake pads would need replacing and that it would be $600. Couple hours later, he told us the back brake pads as well as all the rotors, fluid and calipers needed a change too and that it would come to $1200 total. This made me wary because it felt like they were kinda pulling us around just for profit, like every other mechanic I've worked with. HOWEVER! Upon picking the car up Sam came out with my old calipers and brake pads and showed me why they needed replacing (cause they were worn down to the bone and just overall busted). He also did the labor on the back brakes for free since he did not catch the issue the first time. Plus, they gave us a 5 year warranty on all work done. They also tested it after the service to make sure all the work was sound. And, one of the most remarkable things of all, got the work done all in one day and let me pick it up about half an hour after closing. Truly exceptional service. Now the brakes look great and it rides like a dream again.

Thank you so much for sharing the details of your experience with us! We are happy to hear we were able to help with everything you needed!

- Service Street Tire & Auto Repair - Highlands Ranch
5

Timely, helpful and professional. Fixed correctly the first time. Highly recommend.

5

They are a great price and service. Always friendly and up front.

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