5

Sam was really helpful. He clearly explained what work needed to be done and what the cost would be. All the staff was very friendly 😊

5

These guys service a couple of my cars and always do a great job. Another plus is they go through the vehicle and provide feedback on potential upcoming issues, and what to keep an eye on. Pretty impressive for an oil change. Thank you, Service Street!

1

My experience was completely horrible!!! I had so many issues I'll have to list them numerically below. 1) Brought my vehicle in for an synthetic oil change with a coupon for $54.95 that I got in the mail. This ended up costing me $67.97 at the end of the day because they charge you extra fees that are not advertised on the mailer. 2) Upon arrival I had already had brand new breaks & tires installed on my vehicle from Les Scwab (awesome company by the way) and they had informed me of a small leak on an axle seal. Cost at Les Scwab would be $169 complete. I decided to have Service Street give me a second opinion since my vehicle was already there. They agreed that the axle seal needed to be done but at the tune of $780... and hear is the big red flag... they then told me that the brakes looked warn and would need to be replaced as well. Keep in mind these were just installed and were brand new! 3) Finally, I had a turn signal light that had just gone out and Service Street was kind enough to diagnose that the front bulb was supposedly burned out and need replaced. They did install the new light bulb but then informed me that it didn't fix the problem and that my vehicle most likely had an electrical issue. Of course with all of the issues above i decided to take it to Les Schwab and they fixed the issue in 10 minutes. Come to find out the bulb at the rear of the vehicle was burned out and they replaced it for free! If this isn't enough to put Service Street on a "Buyer beware" list then I don't know what else it would take. This place is a rip off for sure and you have been warned!!

From what we can see your experience was not reflective of our brand. We are really sorry for that. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset; our customers. Please know that we are looking into the situation and taking the necessary steps to correct it going forward.

- Service Street Tire & Auto Repair - Highlands Ranch
5

The guys took me right away and the tech did a thorough diagnostic. Also liked the deal on the synthetic oil change.

5

really professional people and friendly

Thank you so much for letting us know how we are doing!

- Service Street Tire & Auto Repair - Highlands Ranch
1

I have to go back for them to reset the oil light

Thank you for letting us know about this. Feedback helps us tackle issues and become a better business. We are looking into it and have spoken to the staff members involved.

- Service Street Tire & Auto Repair - Highlands Ranch
3

The problem I brought my vehicle in for was not fixed. Still makes the sound. But apparently another problem was fixed with the steering and alignment.....probably should have went to the dealership

We are truly sorry your experience was not to your satisfaction. Communications are essential to a good experience and somehow we managed to fail you in this area. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers.

- Service Street Tire & Auto Repair - Highlands Ranch
5

Awesome service

5

My jeep threw out a CV axle on my way home. I limped it to service street and they were able to get my jeep in late Saturday evening. They had it fixed and ready before noon on Monday as they are closed Sundays, so in the grand scheme it only took them a few hours to get fixed! They called me after they fixed both sides of the front end to inform me that they recommended an alignment which they also performed. They had some future recommendations for me but I was unable to get them done not due to their cost but because I just had a surgery performed that was thousand out of pocket. It drives great and the price was fair, I'd recommend them to anyone, thanks to daren and the guys! Great job, you've earned my business!

We really appreciate that you shared the details of your recent visit with us! We are so glad we were able to help with everything you needed!

- Service Street Tire & Auto Repair - Highlands Ranch
5

Very nice and got my car in and out. Was advised on getting new air filters and did so. Will be back for next oil change.

Service Street Auto Repair - Colorado is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Southlands Mall (303) 928-7640, Service Street Tire & Auto Repair - Highlands Ranch (720) 697-5660, Service Street Tire & Auto Repair - Thornton (720) 974-8380, Service Street Tire & Auto Repair - Parker (720) 851-9493, Service Street Tire & Auto Repair - Colorado Springs (719) 323-6606, Service Street Tire & Auto Repair - Aurora - Quincy (303) 766-9688, Service Street Tire & Auto Repair - Parker - West (303) 790-8473, Service Street Tire & Auto Repair - Castle Rock (720) 263-3500, Service Street Tire & Auto Repair - Castle Pines (720) 263-3600 if you have any issues in accessing any area of our website.