They didn't even change my oil!! What a scam of a company! I took my car in, I brought my own synthetic oil for them to change. An hour later...while waiting in the waiting room...I finally come out and ask...are you done with me car? They looked completely confused and were like...uh yeah...we just finished with it. Paid the money and then 2 weeks later I hear knocking in my engine. I took it into the Nissan dealership and they said...you need an oil change! I told them, I just took this in 2 weeks ago and I should need an oil change. They said...the oil was really low and dirty, there's no way they changed your oil! I couldn't believe it! I've read stories and even seen tv segments on auto shops who rip off customers...this place is without a doubt one of these rip off shops! I don't even understand how you take someone's money without doing any of the services you agreed to perform! DO NOT GO TO THIS PIECE OF S#!T ESTABLISHMENT!
James, thank you for taking the time out of your busy day to let us know about this. Clearly we did not deliver as promised. We are very sorry to have failed you. We stand by our services and want you and every single customer to feel like you received value for your purchase. Internally, we are already investigating the matter and looking for ways to ensure this does not happen again.
- Service Street Tire & Auto Repair - Highlands Ranch