Went in to take advantage of a $30 coupon for an oil change. Couldn’t use it as the coupon doesn’t apply to synthetic oil which is what is needed for my vehicle. Really needed or just recommended? Also, staff wanted to sell service 5-pack which would’ve been a good deal except I’m trying to save money and can’t do $225 for future oil changes. Hoped for $30-$40 and walked out spending almost $100. Should’ve walked out before service and gone to Grease Monkey.
Jonathan, thank you for letting us know about this. Feedback helps us tackle issues and become a better business. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. We will take your feedback into account as we work toward improving the way we do business.
- Service Street Tire & Auto Repair - Highlands Ranch