ED is a Saint! On December 16th 2021 I was hit by an unlicensed driver, driving a company vehicle! ( I know stupid) I've been battling the company's insurance because they think they shouldn't have to pay. I only have one vehicle and the undercarriage of my car ended up needing $2100 in repairs since the accident destroyed my suspension, alignment, and did some warping. Ed and his team did the most possible to make sure I was taken care of, and I was able to finance the repairs while being tied up with insurance. They kept me up to date on my vehicle, and provided me a full report of the repairs done to my car. Not just that but Ed wrote an email explaining the repairs, so I could submit them to insurance, explaining the damages were caused by the accident! Because this company works with carfax we were able to verify that my vehicle had never had alignment issues before this accident! Ed and his team genuinely went above and beyond to take care of me and my situation and made this process as smooth as possible! I'm am soooo soooo thankful, and highly recommend this service street store! They have earned and kept my business for 3 years now, and will for years to come! 10/10, I'm 100% satisfied with my experience, and Ed and his team deserve to all get a raise!
Thank you so much for sharing some kind words and giving us a high five for all that we do!
- Service Street Tire & Auto Repair - Southlands Mall